### Crawley Council Launches Enhanced Website for Community Engagement and Services

### Crawley Council Launches Enhanced Website for Community Engagement and Services

**Crawley, UK** – The Crawley Borough Council has unveiled its newly redesigned website, aimed at improving online access to local services and enhancing community engagement. The website, accessible at https://crawley.gov.uk, features a user-friendly interface that allows residents to easily navigate through various services, resources, and information about their local area.

The redesigned site comes as part of the council’s ongoing commitment to utilize technology to better serve its constituents. With the growing importance of digital communication, the council recognizes the need to provide efficient online services that cater to the busy lifestyles of Crawley’s residents. The site is not only visually modern but also organized to ensure that finding information is quicker and more straightforward.

One of the standout features of the new site is its improved search functionality, which allows users to find specific services by simply typing keywords. This is a significant upgrade from the previous version, where residents often struggled to locate the relevant information quickly. Additionally, the website is designed to be mobile-friendly, ensuring that users can access it seamlessly from smartphones and tablets.

The Crawley team has focused heavily on user experience, incorporating feedback from local residents throughout the redesign process. This has resulted in an intuitive and accessible service structure that highlights major categories such as Community Services, Business Information, and Environmental Services. Key functions such as council tax payments, housing applications, and waste collection schedules are now more accessible than ever.

Moreover, the council has integrated interactive features, including online reporting tools for issues such as potholes, littering, and other community concerns. Residents can now directly engage with the council through the website, streamlining the process of reporting problems and increasing accountability.

The new website also emphasizes transparency and communication. It features a dedicated section for council news and upcoming events, ensuring residents stay informed about what’s happening in their community. This initiative aligns with the council’s goal of fostering a well-informed and involved population, encouraging participation in local governance.

Crawley’s Deputy Council Leader, Councillor Michael Jones, commented on the launch: “We are thrilled to present our new website, which we believe will transform the way our community interacts with the council and accesses essential services. We are committed to being a proactive and transparent local authority, and this platform is a vital step in that direction. We encourage feedback from residents as we continue to improve and evolve our digital offerings.”

In addition to the layout and functionality improvements, the website also focuses on inclusivity. Efforts have been made to ensure that the site is accessible to all users, including those with disabilities. Enhanced screen reader compatibility and other accessibility features have been incorporated to meet a wider range of needs.

As Crawley embraces the digital age, this new website is poised to serve as a cornerstone of local government interaction, ensuring that residents have the tools they need to engage effectively with their community. With its forward-thinking approach, Crawley Borough Council is setting a standard for local governments aiming to enhance service delivery through digital innovation. Residents are encouraged to explore the new site and provide their feedback to help shape future improvements.

Link to the website: crawley.gov.uk