Expeditors Launches New and Improved Website to Enhance Customer Experience

Expeditors Launches New and Improved Website to Enhance Customer Experience

Expeditors, a global logistics company, has recently unveiled its revamped website, designed to provide an enhanced and seamless user experience for its customers. With a clean and intuitive interface, the new website aims to make it easier than ever for customers to access information, track shipments, and engage with Expeditors’ extensive range of services.

A key highlight of the new website is its improved navigation system. Expeditors has taken great care to ensure that users can find what they’re looking for quickly and effortlessly. The website features a streamlined menu structure, allowing customers to easily explore various sections and access specific information with just a few clicks. Whether it’s tracking shipments, obtaining customs clearance details, or managing invoices, the updated navigation system ensures a hassle-free experience for both new and existing customers.

One of the standout features of the website is the enhanced shipment tracking functionality. Expeditors recognizes the importance of real-time updates for its customers and has implemented a state-of-the-art tracking system that provides accurate and up-to-date information. Customers can now easily track their shipments from origin to destination, allowing for better planning and coordination of their logistics activities. The tracking system also provides proactive notifications, ensuring that customers stay informed about any changes or delays in their shipments.

In addition to improved tracking capabilities, the new website also offers a wealth of resources and information to help customers make informed decisions. From detailed service information and industry insights to downloadable whitepapers and case studies, Expeditors aims to empower its customers with the knowledge they need to optimize their supply chains. This valuable content is easily accessible through the website’s user-friendly interface, making it convenient for customers to utilize these resources as they navigate their logistics journey.

Apart from serving as an information hub, Expeditors’ website also includes various interactive features that promote engagement and collaboration. Through the website, customers can request quotes, schedule pickups, and even initiate live chats with Expeditors’ dedicated team. This seamless integration of communication channels ensures that customers have direct access to expert assistance whenever they need it, further strengthening the customer service experience.

Expeditors’ decision to revamp its website reaffirms the company’s commitment to delivering exceptional customer service in the digital era. By combining a user-friendly design, robust functionality, and a vast range of resources, the new website positions Expeditors as a trusted partner for businesses looking to navigate the complexities of global logistics effectively.

Mike Wilson, Director of Digital Marketing at Expeditors, expressed his enthusiasm for the website’s launch, stating, “We wanted to create a website that not only serves as an information hub but also offers a seamless and engaging experience for our customers. With the revamped website, we aim to empower our customers with the tools they need to optimize their supply chains and achieve their business goals.”

Expeditors’ new website serves as a testament to the company’s dedication to continuous improvement and innovation. By leveraging technology and customer-centric design, the company has successfully enhanced the digital experience, setting a new standard for the logistics industry.

In an ever-evolving global marketplace, Expeditors’ commitment to providing exceptional service, now complemented by an intuitive website, solidifies its position as a leader in the logistics industry. As the company continues to embrace digital transformation, its customers can expect even more advancements in the future.

Link to the website: expeditors.com