Qiagen Launches New Website to Improve Customer Experience and Accessibility

Qiagen Launches New Website to Improve Customer Experience and Accessibility

Qiagen, a leading provider of molecular diagnostics and sample preparation technologies, has announced the launch of its newly redesigned website, https://qiagen.com. The revamped website aims to provide an enhanced customer experience and improved accessibility, enabling customers to easily access information and resources related to Qiagen’s products and services.

With a fresh and modern design, the new website offers an intuitive user interface, making it easier for customers to navigate through the extensive range of products and solutions that Qiagen offers. Whether customers are searching for diagnostic tests, sample preparation kits, or bioinformatics solutions, the website provides a seamless and efficient browsing experience.

One of the key features of the new website is its improved search functionality. Customers can now quickly find the specific product or information they are looking for through targeted search options. Additionally, the website offers a robust filtering system that allows customers to refine their searches further, ensuring they find precisely what they need.

In addition to an improved user interface, the website now also includes an expanded resources section, providing customers with a wealth of information. This section includes educational materials, such as scientific articles, webinars, and tutorials, allowing customers to stay up-to-date with the latest advancements in the field of molecular diagnostics and sample preparation.

Accessibility was a top priority during the website redesign process. Qiagen has taken great care to ensure that the website is easily accessible to all users, including those with disabilities. The website now adheres to international accessibility standards, making it more inclusive and user-friendly. Furthermore, the website is available in multiple languages, catering to a global customer base.

“We are thrilled to launch our new website, which reflects our commitment to customer satisfaction and accessibility,” said Dr. Jochen Hardt, Senior Vice President of Marketing at Qiagen. “We believe that a user-friendly website is crucial in providing our customers with a seamless experience and ensuring that they can easily access the information they need to advance their research and diagnostic capabilities.”

The launch of the new website comes at an important time for Qiagen, as the company continues to expand its global presence and develop innovative solutions. By providing a more user-friendly and accessible platform, Qiagen aims to strengthen its relationships with customers and facilitate their access to the tools and knowledge necessary for scientific breakthroughs and improved patient care.

Qiagen’s commitment to customer satisfaction is further exemplified by the inclusion of a live chat feature on the website. This enables customers to connect instantly with a Qiagen representative who can assist them with any inquiries or technical support they require.

The new Qiagen website is a testament to the company’s dedication to providing exceptional customer experiences. With its improved user interface, enhanced search functionality, expanded resources, and commitment to accessibility, the website is set to serve as a valuable tool for customers in the fields of molecular diagnostics, sample preparation, and bioinformatics.

As Qiagen continues to empower scientific researchers and clinicians worldwide, the new website will undoubtedly play a crucial role in facilitating knowledge sharing, driving innovation, and ultimately improving patient outcomes.

Link to the website: qiagen.com